View Full Version : swype + dragon purchase nt working

06-09-2014, 7:54 AM
As everyone i lov my Swype. After free trial I puchased it for my Galaxy Tab 3. I downloaded & paid for it. I received the access code in my email, then went back to settings>my words, then entered the access code (which it took). i then made Swype + Dragon my default keyboard.

When i then open a program and try to type something it shows the Swype keyboard, however as soon as i press any letter it gives me an error stating the program has not been licensed to purchase it from Google Play.

Ive deleted, redownloaded it, requested the access code be resent, etc for 3 days or so. I really want my Swype back. Otherwise im going to scream. Someone please tell me what im doing. Thank you

06-09-2014, 10:23 AM
Hi darhaas, we're sorry to hear you're experiencing this unfortunate bug. Please go to Settings - Apps - Google Play - and select "Clear cache" and "Clear data." Otherwise, please ensure that your system date and time are set correctly.

Otherwise, do you use multiple Google accounts?