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Zezariz
09-12-2010, 5:53 PM
I had to change my phone (due to it breaking) and ever since then i cannot use swype on my phone. I sent an email to you guys but never got a response :( help would be much appreciated.

Zezariz
09-13-2010, 8:42 AM
anyone there? have i not given enough information or something? some response? please? lol

brian.resnik
09-13-2010, 12:29 PM
Sorry Zezariz, we've been pretty busy over here, heh.

Yes, we'll need more information. If you're getting the error "The ID of this phone does not match your registration..." please post in this thread and follow the guidelines we've posted there for what information we'll need: http://forum.swype.com/showthread.php?1048-The-ID-of-the-Phone-doesn-t-match-your-registration

If that's not the error you're seeing, please see our "HOW-TO get BETA help" thread for instructions on what information we'll need in order to help. Please make sure you tell us EXACTLY what's going wrong. Detailed step-by-step instructions on how to reproduce your issue are best.