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SeanFromIT
09-06-2010, 8:41 PM
Same issue as this thread (http://forum.swype.com/showthread.php?902-process-com.swype.android.inputmethod-has-stopped-unexpectedly) on a Blaze running 2.1. SendLog at http://pastebin.com/S2HV56yv

brian.resnik
09-08-2010, 7:40 PM
Your logs don't appear to show any relevant information. It only shows your current running processes list. Please try submitting your logs again.

SeanFromIT
09-08-2010, 8:02 PM
Ok, instead of SendLog here's what Log Collector says: http://pastebin.com/1WWYptXF

1) Download and install latest Swype Installer
2) Login, download Swype
3) Approve install
4) Registering Swype...
5) Force Close error
6) Open SendLog/Log Collector

brian.resnik
09-10-2010, 12:31 PM
Is the localization options for your device set to Chinese? I'm seeing errors in your logs relating to loading of Chinese localization information. I've forwarded this to our QA team, who may be able to tell us a bit more.

SeanFromIT
09-10-2010, 1:28 PM
Settings-Language & keyboard is set to English (the only option). Is there anywhere else I should check?

jknepfle
11-02-2010, 12:45 PM
I'm having the same problem. Crashing, etc. When I try to turn on swipe and I tap on it, it doesn't work....no line as I swipe the keys. There's a sound, and the entire keyboard gets a "selected" box around it

SeanFromIT
11-02-2010, 2:39 PM
The select box problem can generally be fixed by running through the entire tutorial or reinstalling swype.

jknepfle
11-03-2010, 5:24 AM
Tried that...the tutorial keeps giving messages saying "Open of EnglishUS failed!", and reinstalling doesn't help.

rob.boehm
11-06-2010, 9:13 PM
11-02 15:30:12.259 E/Swype (14584): Exception in ncbOpenRawFile '/data/data/com.swype.android.inputmethod/swypedata/-Latin1.zkb.le' error:files/-Latin1.zkb.le.mp3
11-02 15:30:12.399 I/Swype (14584): Swype version: [1.63.39.8622.t100]
11-02 15:30:12.429 D/Swype (14584): Swype initialized.
11-02 15:30:12.899 D/KeyguardViewMediator( 1282): setHidden false
11-02 15:30:12.909 D/KeyguardViewMediator( 1282): setHidden false
11-02 15:30:12.919 D/KeyguardViewMediator( 1282): setHidden false
11-02 15:30:13.089 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:13.109 D/KeyguardViewMediator( 1282): setHidden false
11-02 15:30:14.019 W/MediaPlayerService( 1195): getPlayerType(fd=47, offset=3550137, length=2951)
11-02 15:30:14.039 W/MediaPlayerService( 1195): PacketVideo
11-02 15:30:14.659 W/AudioFlinger( 1195): write blocked for 168 msecs, 16 delayed writes, thread 0xb7f8
11-02 15:30:14.749 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:14.869 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:15.079 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:15.549 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:15.789 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:15.889 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:16.159 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:16.279 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:16.379 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:16.559 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:16.759 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:16.859 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:16.999 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:17.109 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:17.239 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:17.369 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:17.489 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:17.609 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:17.739 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:17.859 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:17.989 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:18.099 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:18.199 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:18.309 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:18.419 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:18.529 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:18.639 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:18.749 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:18.859 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:18.969 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:19.079 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:19.199 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:19.329 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:19.439 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:19.739 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:19.949 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:20.199 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:20.449 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:20.739 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:21.009 E/Swype (14584): [FIH88] Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:21.259 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:21.469 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:21.689 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:21.799 D/DeviceStorageMonitorService(13370): Intent:LowMemory
11-02 15:30:21.799 E/taco (13370): LowMemory.
11-02 15:30:21.929 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:22.149 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:22.359 E/Swype (14584): Problem loading bitmap '_Standard_wBlue_HVGA': java.io.FileNotFoundException: keyboards/_Standard_wBlue_HVGA.png
11-02 15:30:22.729 D/Swype (14584): entries processed: 0
11-02 15:30:22.749 D/Swype (14584): user words processed 0
Looks like Swype ran out of memory during the install process. Please uninstall again using the instructions listed here: http://forum.swype.com/showthread.php?993-KNOWN-BETA-for-Android-ISSUES-Please-read-before-posting-(UPDATE-9-23-10)

If you have root you may want to install Swapper2 before attempting to install again as well.

jknepfle
11-08-2010, 10:46 AM
Tried that, and got the same error. Don't have root.

brian.resnik
11-10-2010, 4:20 PM
Here's a reply direct from one of our QA folks:


That's a known error which *should* now be fixed in the majority of cases. The solution to someone getting it is to delete his /data/data/com.swype.android.inputmethod folder. It might be solvable by clearing data for the app [Settings -> Applications -> All tab -> Swype, Clear Data button], I'm not sure what android does when you do that. In general when you see -Latin1.zkb.le.mp3 without anything before the -, it means file system corruption.

Let me know if that fixes it for you.

jknepfle
11-11-2010, 9:43 AM
I assume I need root to delete that? I can't get root access on my phone yet.

jkroner
11-24-2010, 8:45 AM
Have there been any developments regarding this issue?

incloud9
05-10-2011, 8:00 PM
I have a similar problem with Swype kept force closing in my Galaxy S running Android 2.2

The error log is shown here :-

http://pastebin.com/vXyCUtfC

Any can help?

Thanks
Dan