PDA

View Full Version : Installation Failed



wesman
09-01-2010, 3:36 PM
I get the follow two errors with my phone and my wifes

1.) Wife's phone says "Enter the User name and Password You register at beta.swype.com.. althought i am using the correct password

2.) My phone says "The Id of this phone does not match your registration at beta.swype.com.

this is after the most recent Motorola Droid update. How can i fix these two problems?

Model Droid
Version 2.2
Baseband C_01.43.01P
kernel Version 2.6.32.9-g103d848 android-build@apa26#1
build FRG01B

Thanks!

brian.resnik
09-01-2010, 3:40 PM
For your wife's phone: please visit http://beta.swype.com and use the "forgot password" link when attempting to log in. Then, log in at that page and use the change password link available in the lower-left after logging in. Once done, you should be able to reinstall using your updated information.

For your phone: please see this thread (http://forum.swype.com/showthread.php?994-READ-ME-FIRST-HOW-TO-Get-BETA-for-Android-troubleshooting-help) for information on how to submit the information necessary for troubleshooting help. Please include your Debugging Logs (information at the end of that thread) in your post. Thanks.

dmchance
09-01-2010, 8:00 PM
I am also getting this same message "The Id of this phone does not match your registration at beta.swype.com." Everything worked great until I upgraded os from 1.5 to 2.1. I tried uninstalling the swype installer, loading again, rebooting then installing swype. same error as before! Please help!

HTC Hero
Cellular South
Andriod Version 2.1
Stock ROM
Not using Apps2sd and Not Rooted

brian.resnik
09-01-2010, 8:12 PM
I am also getting this same message "The Id of this phone does not match your registration at beta.swype.com." Everything worked great until I upgraded os from 1.5 to 2.1. I tried uninstalling the swype installer, loading again, rebooting then installing swype. same error as before! Please help!
Please see this thread (http://forum.swype.com/showthread.php?994-READ-ME-FIRST-HOW-TO-Get-BETA-for-Android-troubleshooting-help) for information on how to submit the information necessary for troubleshooting help. Please include your Debugging Logs (information at the end of that thread) in your post. Thanks.